Terms and conditions of use

1. Health and safety

Nottingham Cleaning Services take health and safety very seriously and have the right to refuse jobs that are deemed unsafe, the customer must make every effort to inform our staff of any health and safety risks within the property.

2. Damages

Nottingham Cleaning Services shall not be held responsible for damages caused unless it was the direct responsibility of our employees. The customer must take special measures inform us of any potentially breakable or damagable items prior to cleaning.  This shall also apply to articles that are unsuitable or only partially suitable for cleaning if these are not clearly labelled or Nottingham Cleaning Services staff are unable to detect this in the course of their professional inspection.

 

Nottingham Cleaning Services has full liability insurance in case of avoidable accidental damage to a customers property. 

3. Area's covered

Nottingham Cleaning Services currently cover the following area's:

 

Nottingham, Radford, Lenton, Snienton, St Anns, Meadows, West Bridgeford, Ruddington, Basford, Arnold, Bestwood, Aspley, Broxtowe, Carlton, Nuthall, Wollaton, Beeston, Long Eaton & Kimberley.

 

Nottingham Cleaning Services are available outside these area's at additional cost. 

4. Payments

We currently accept the following methods of payment:

 

  1. Cash
  2. Cheque
  3. BACS (Bank Transfer)

 

Payment should be made in full on or before completion of work, unless otherwised stated by management. Sometimes it is necessary to take a deposit, subject to management. We are able to provide VAT reciepts with all jobs we undertake, please inform us in advance if you require this. 

5. Cancellations

Nottingham Cleaning Services reserves the right to charge a cancellation fee unless informed 24 hours prior to the job start time, at the discretion of the management team. Cancellation fee's will vary depending on job type. 

 

 

 

In order to reach us:

Nottingham Cleaning Services

 

Email us:

hello@nottingham-cleaning.co.uk

 

You can also use our contact form, we aim to respond to all enquiries within 24 hours.

Special deal on Student End of Tenancy bookings

The student season has came to an end, to hear about our discounts on student end of tenancy cleaning please contact us.

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